In go about it (Drucker, 2005). It is

In
an hospital where the patients are poorly taken care of by the nurses and other
clinical staffs, and where the staffs are shortly paid or not paid at all, It
would be seen that this is as a result of bad or poor planning on the part of
the management and more importantly bad or no strategic planning by the
management. Planning is an important and foremost function of an organization.
It involves making decisions on what to do and what not to do, how to do it and
how to go about it (Drucker, 2005). It is a concept that is to be taken very
serious in any organization. An organization which doesn’t plan is like a bus
driving towards and then over a cliff, because failure to plan is planning to
fail. Strategic Planning is a rigid extension of the normal planning.  Strategic Planning is the systematic process
an organization follows in doing things, following a pattern, setting
performance targets and achieving the desired objectives and goals of the
organization. In today’s world, only 7% of organization employees fully
understand their organization strategies and goals and how to help them achieve
and go about it. (Kaplan 2000). Strategic planning helps an organization to
prepare against unforeseeable negative events that may happen in the future. It
also ensures that the organization does well enough to avoid a corporate
failure or possible liquidation of the organization.

 Mid Strafford Hospital has been dissolved
principally due to the way they treated or cared for patients in the way they did
(a very poor way). This dissolution could have been averted by the hospitals
management had it been they planned well enough, strategically well. They were
actually guilty of going for an investment project at the cost of their
employees and the innocent patients who came to their hospital. In order for
this Mid Staff Scandal not to repeat itself in any other organization., The
best thing would be to employ strategic planning tools which will guide the
direction and vision of the organization in its operations (Drucker, 2005) to
ensure that the goals are met and distraction or disturbance is reduced or
fully eliminated.

There
are different strategic planning tools that could have been applied to prevent
the failings identified in the inquiry report. They include the following: SWOT
analysis, Performance Metrics, etc. SWOT analysis, an acronym for strengths,
weakness, opportunities and threats is very instrumental in an organization’s
external and internal environment. The opportunities and threats make up the
components of an organizational external environment and the strengths and
weaknesses make up the internal environment of the organization. In any
activity or any project an organization gets involved in, they are to look for
ways and methods by which they can utilize the opportunities the external
environment provides into gaining strength for the internal environment without
causing a weakness or producing threats for the organization. For instance the
hospital had an opportunity between 2006 and 2008 of gaining NHS foundation
trust status, they employed the major percentage of their resources in ensuring
they got the position, meanwhile the internal environment got weak by this, in
that resources and finances which were supposed to be for the growth and
development of the hospital were channeled towards the investment of getting
the status. It was later seen that the hospital staffs; the doctors, nurses and
other clinicians were actually underpaid and were not well taken care of, even
before the hospital commenced the project of getting the foundation trust
status. It is common sense enough to look at the cost and then the benefits from
the costs before the commencement of any project. To also look at the benefits
the internal environment would get; how it get stronger and less weaker by the
impact of the investment. These are part of the elements, the hospital
management didn’t put into consideration that got them into the scandal, they
found themselves in and because of this the hospital suffered a lot of
weaknesses and threats to its image; they got themselves in lots of lawsuits,
lots of public inquiry into all that happened at the hospital and then, after
all these, the hospital was later dissolved.

Performance
metrics is also one of the strategic planning tools that could have been used to
prevent the failings at the hospital. Using this tool would set standards for
the organization and its employees to follow. These standards would ensure that
the organization and its employees flow in line with its objectives and goals.
In the Mid staff scandal, it was seen that there was a very poor care of the
patients by the nurses and other medical staffs, In this instance, it would be
discovered that there was no performance standard set by the organization for
itself and for its employees. The setting of performance standards or metrics
would have helped the hospital to keep itself and its employees in control and
this could have be done by setting performance targets. A Performance Targets
is a non-Financial performance measure that helps to motivate the employees in
their activities. The employees’ sets target for themselves that are in line
with the Organization’s goals because of the orientation, training and
incentive they have received from the Organization. This shows that the
organizations themselves have a role in ensuring employees set performance
targets for themselves.

Balanced
Scorecard is another strategic planning tool that can be used. It was first
developed by Robert Kaplan and David Norton. It serves a strategic purpose of
measuring performances. It is a tool that is used to control and monitor the
activities of the employees. The balanced scorecard has a concise mixture of financial
and non-financial performance measures. It ensures that the corporate strategy
put in place by the organization’s board are in line or relevant to the
organization’s objectives and goals. The balanced scorecard would help to
prevent the failings of the hospital in that it will ensure that the hospital
has a set strategy in place for well-defined objectives and goals, in order for
the operations of the organization to follow the normal due process without
distractions or turbulences.

Another
Important Strategic Planning tool is Visioning. A Vision is a foresight by
which an organization sees where it wants to be in a certain period of time and
works towards it. By Visioning, an organization determines its position in a future
state (Drucker, 2005). An organization communicates its vision to the employees
and also to the world. The Vision would help the organization to prepare and
work towards where it wants to be in the next few years. It ensures that the
employees are not lackluster towards the organization set objectives and goals
within the set period of time.  By
Effective Visioning the hospital wouldn’t have gotten into the scandal they got
themselves into and they wouldn’t have been dissolved at all.

This
Strategic Planning tools are very important for the success of any
organization. They the organization and its staff in the direction to follow in
order to achieve their goals. With these tools, the Mid Staff Hospital would
have had a conducive environment enough for its employees and its customers
(patients). thereby avoiding any form of public inquiry into their operations
and activities.

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